Business Challenge
Concierge Marketing provides book publishing services to book authors in many genre and geographic areas. The information technology systems at Concierge had become a roadblock to productivity rather than an expressway. Concierge had outdated systems and had embraced a number of “plan B” solutions and heroics to provide the best of industry support that their clients had come to trust.
Solution
The X-eqt team provided a complete redesign of Concierge’s information technology, storage and security solutions embracing current technology and best practices.
Results
The system as designed and implemented included an upgrade to Lenovo server with current server operating system, workstation upgrades included multiple monitor support to greater productivity. Several email systems and accounts were streamlined by combining and moving to the industry leading Microsoft Office 365 online suite, also updated to best of breed was moving to the Adobe creative suite online. Security, Anti-Virus, and Backup strategies where also reengineered and updated to best practice solutions. This complete system upgrade was accomplished on time and on budget with minimal downtime.
President’s Quote
“In our 10th year in business, we had some very old equipment that needed to be upgraded. Then our server went kaput, and nothing was working at all. I asked Kent and his team to help get us straightened out and he set the ball in motion. He kept me focused on future goals by truly listening to what I thought I wanted – and then translating that into what I actually needed. New equipment, new systems, better workflow, and the migration and installation was completely painless, and we are back up and running with virtually no disruption. The X-eqt team provided exceptional and friendly service, honest, hardworking, knowledgeable staff, and a desire to create an affordable solution to my very real business challenges. Very, very happy.”
Client Contact: Lisa Pelto, President
lisa@conciergemarketing.com
402.884.5995
